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Privacy & Cookie Policy

Last updated: October 2026

This page explains how Danish Airport Taxi ("we", "us") collects, uses, and protects information when you visit danishairporttaxi.com, use our price calculator, or submit a ride request or contact form.

Who we are

Danish Airport Taxi provides taxi and chauffeur services in and around Billund, Denmark. You can contact us at kontakt@danishairporttaxi.com or by phone at +45 70 60 44 99 regarding any privacy questions.

Cookies we use

When you first visit our site, you are asked to accept or decline non-essential cookies via a banner. Here is what each category does:

TypePurposeRequires consent?
EssentialRemembering your cookie choice and selected language. Required for the site to function.No
Analytics (Google Analytics)Measuring website traffic, page views and user behaviour to improve our site. Cookies: _ga (2 years), _ga_NQ30T35N5H (2 years).Yes
Advertising (Google Ads)Measuring whether visits or calls result from our Google Ads campaigns.Yes
Chat assistant (chatlab.com)An AI chat assistant that answers questions about our service. Only loaded if you accept.Yes

If you decline, no Google Analytics or Google Ads tracking cookies are set, and no data is sent to Google. You can change your choice at any time with the button below, and the banner will appear again.

Google Tag Manager, Analytics & Ads

We use Google Tag Manager (container ID: GT-MQJ2N6Z8) to load and manage our tracking tags. It loads two services, both subject to your cookie consent:

Neither service receives any data until you have actively accepted cookies via our consent banner. Google's own privacy policy is available at policies.google.com/privacy.

Chat assistant

If you accept cookies, an AI chat assistant is loaded from chatlab.com. It is an AI assistant, not a human. The messages you type in the chat are processed by chatlab.com (and the AI model providers they use) in order to answer you, and the service may store the conversation and use cookies or similar technologies to keep it going. Please do not enter sensitive personal information in the chat. Prices given in the chat are never binding. If you decline cookies, the chat is not loaded, and you can still reach us by phone, WhatsApp, email or the request form.

WhatsApp

The WhatsApp buttons on the site are ordinary links to wa.me. If you click one, you leave our site and your conversation with us takes place in WhatsApp (Meta), which has its own privacy policy. Nothing is sent to WhatsApp before you click.

Address lookup (price calculator)

Our price calculator uses two free, external services to look up addresses and calculate driving distances:

The addresses you type are sent directly from your browser to these third-party services in order to perform the calculation. We do not store these addresses ourselves. Please refer to OpenStreetMap's own privacy policy for details on how they handle this data: OpenStreetMap Foundation Privacy Policy.

Ride request and contact forms

When you submit our ride request form or contact form, the information you provide (name, phone number, email address, pickup and destination, date and time, return trip details and the calculator price estimate if you use them, and any other details you include) is sent by email to Danish Airport Taxi in order to process your request, and a confirmation email may be sent to the email address you provided. This data is used solely to handle your enquiry or ride request and is not shared with third parties for marketing purposes.

Your rights

Under the EU General Data Protection Regulation (GDPR), you have the right to request access to, correction of, or deletion of personal data we hold about you. To exercise these rights, please contact us at kontakt@danishairporttaxi.com.

Changes to this policy

We may update this page from time to time to reflect changes in our practices or for legal reasons. Please check back periodically.